What is your return policy?
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We offer unmatched 30 days money-back guarantee, so you can feel comfortable and stress-free while order from us. Returns are accepted for all unworn/unaltered items with all tags still attached within 30 days of purchase date for a refund to your original form of payment or exchange for a different size, color or item.
- Shipping and return costs are non-refundable
- Items must be returned in their original bag
- items must be in the same condition as when you received it
- Items must be mailed within 30 days of your purchase date
- Do not return before contacting us, otherwise your return may be lost
* Please note that in order to receive a full refund, all items must be returned to us unworn/unused and in the same condition you received them with their original packaging. If an item is returned to us damaged, worn or in an unsuitable condition, we won't be able to give you a refund. All items are inspected on return *
Please be sure to note the return deadline date to avoid your return being cancelled. Please email our support team at support@johnson-leather.com for a quick and easy returns and exchanges process.